At Azure Carpet Cleaning in Lee’s Summit, MO, we are in business to stay in business. Our customer guarantee ensures that your cleaning appointment will go well from booking through completion. The way to do that is to be able to provide top-notch service at a reasonable price with integrity as our guiding principle. Following is a list of how we provide that quality for you and ensure 100% satisfaction guaranteed!
One Hour Call Back
We guarantee that when you call us and we are unable to answer your call immediately, we will return your call with-in an hour’s time. The exception to this is if the call is made before or after business hours. If that is the case, we will call you first thing at business open.
We guarantee to call the evening before your appointment to make sure nothing has changed and the appointment is still set. The exception to this is Monday’s appointments will be confirmed on the Saturday before.
The day of the appointment, we guarantee to give you a courtesy call from our techs. This is to let you know that we are in route and how long it should take us to get to you.
In Home Service
Qualified and Highly Skilled Professionals
To be the best, we look for and higher the best. All of our technicians have 5+ years of cleaning experience and we are constantly sending them to training to stay current on industry standards.
Expectation Setting Through Education
We know the importance and value that is set through education. We guarantee to take the time with you to go over your cleaning needs and then educate you on what can and cannot be accomplished. You will know the end result before we have even started cleaning.
No Hassle/Hard Sales
We guarantee no hassling or using hard sales tactics. Once again, we know the value and importance of an informed and educated client. We also guarantee to inform you about our products, then make recommendations to you based on our professional experience. If you choose not to go with our recommendations, no worries, we will get to work and do only what you want us to do.
We guarantee that our services and expertise do not stop once the cleaning is done. If you have any questions, please call us and we will be happy to answer them.
We guarantee if there are any post service issues, call us and we will work WITH you to resolve them.
We will build a plan of action with you to resolve the issue. Most commonly, we will come back and clean the problem area for you at no charge. If after that you are still not satisfied, we will refund the cost for that area. No Hassle, Guaranteed.
All of that put together equals 100% Satisfaction – Guaranteed.
Take a moment, give us a call and let us show you what we can do for you.
Free Estimates – Give Us A Call Today 816-668-0258816-668-0258
Read the Reviews
Read some carpet cleaning testimonials from our customers.